CBA Webinars

CBA Team Contact

Jake Fowler

Compliance & Risk Management Innovation – The Key to Growth


Andrew Domino, Bridgeforce, COO & International Executive Director
John Sanders, Bridgeforce, Co-Founder, Managing Director of Non-Bank Lending/Capital Markets


Heavy investing over the past several years has enhanced both compliance and controls. And now, we’re seeing great value from leveraging these foundational efforts to support growth needs.

We will share insights on how to use your compliance and control foundations to innovate for growth. You’ll learn about many examples including: simplifying and digitizing the customer journey, refining underwriting, modifying collections strategies, and automating compliance checks.

If you’re not quite there, we will discuss the prerequisites to have in place because getting these foundations ready is no longer just about avoiding regulatory risks, it’s also about being left behind by the competition. So, join us to find out what you can do to move your business forward.


  1. Making growth possible by having the proper risk and compliance elements in place – these are the pre-requisites.
  2. The four key areas where we are seeing innovation in the industry:
    1. Simplifying and Digitizing Customer Journeys
    2. Refining Underwriting
    3. Reimagining Collections
    4. Automating Compliance Checks
  3. Steps you can take to leverage what you’ve already built to advance in these areas.


  1. Identify your organization’s readiness and capability to use existing risk management and compliance foundations. 
  2. Find out how others have leveraged and innovated using their risk management and compliance infrastructure. 
  3. Practical guidance on actions you can take to begin, or further, your own innovation efforts. 

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Andrew Domino

COO & International Executive Director, Bridgeforce

With over 20 years of experience in the financial services industry, Andrew has a long history of improving international organizations operationally and strategically. As COO, Andrew oversees the operational systems and staff for the consultancy, while also working with domestic and international clients. As the Executive Director of International Practice, he has expanded the company’s international presence.

Andrew has worked with clients in the UK and Eurozone on loss mitigation strategies, staff training for mortgage arrears, mortgage risk mitigation, fraud strategies and credit line and authorizations strategies (credit cards and current accounts). He has also worked with US and Latin American clients on fraud strategies, consumer lending and organizational alignment. Before Bridgeforce, Andrew has served as the Chief Operations Officer for MXT Card Services, a start-up credit card and portfolio management company. Prior to that role, Andrew was the Operations Risk Director for Bank of America consulting China Construction Bank in Shanghai, China and he served as the Chief Operating Officer for the credit card joint venture between Bank of America and IXE Banco in Mexico City. Andrew holds a BS in Business Administration from Elon University.

John Sanders

Co-Founder, Managing Director of Non-Bank Lending/Capital Markets, Bridgeforce

John has over 20 years of experience including progressive management positions in financial services.  His career encompasses successfully starting and profitably running business ventures including co-founding Bridgeforce, a specialized consulting firm to the world’s top lending institutions. Bridgeforce has achieved an international presence, attracted Fortune 50 clients, and was dubbed the premier consultancy in its field.  

Over the last several years John has worked closely with the investment community and nonbank sector with a heavy focus on fintech, as well as leading several mission critical initiatives for Bridgeforce clients related to credit bureau reporting and disputes.  

John holds two bachelor’s degrees in Business Management and Economics from Towson University, and a minor in Music Performance. He has published articles in a number of industry journals related to risk management.

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