CBA Webinars

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Jake Fowler

How You Prevent Fraud in Lending Through the Right Processes and Systems



Joel Kennedy, Director, Spinnaker Consulting Group
Glenn Munro, Chief Sales Officer , defi SOLUTIONS


How and why does fraud in the auto industry happen? With decades of auto lending and financial technology expertise, Glenn Munro and Joel Kennedy will offer their insight and advice as they dive into the unique types of auto industry fraud and how to organize your operations to prevent it.


  1. Fraud in auto overview – the "why"
  2. Unique types of fraud in auto 
  3. Review of solutions available 
  4. How to organize your operations to best address fraud


  1. How to integrate with the best tools to prevent fraud
  2. Understanding the main sources of fraud

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Glenn Munro

Chief Sales Officer, defi SOLUTIONS

Glenn Munro has over 30 years’ experience in all facets of auto lending, including sales, marketing, operations, analysis, and strategic planning and implementation of financial technologies. After holding leadership positions at companies such as Porsche Financial Services, The Hertz Corp., Ford Credit, and Volvo Financial Services, Glenn is currently leading the solutions sales team at defi SOLUTIONS.

Joel Kennedy

Director, Spinnaker Consulting Group

Joel Kennedy is co-founder and head of Compliance, Performance, and IT for Pelican Auto Finance. He oversees all customer and portfolio operations, information technology, and compliance. With over 21 years of industry experience, he has managed the origination of over $6B in automotive receivables. Prior to Pelican, Mr. Kennedy held leadership positions at ACC Consumer Finance, Wells Fargo, Capital One, and General Electric (GE). At these companies, he built and improved operations and systems, and led corporate audit / audit response, and compliance initiatives. While at GE, Mr. Kennedy completed a 2-year GE Corporate Management Training Program and earned his Six Sigma Green Belt certification. He holds a B.S. in Decision & Information Sciences from the University of Maryland, an MBA from The George Washington University, and is an NAF Certified Consumer Credit Compliance Executive. Mr. Kennedy presently serves on the board of the National Automotive Finance Association.

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