CBA Webinars

CBA Team Contact

Jake Fowler

Third-Party Oversight – It’s Broader than You Think


B. Scott Fisher, Managing Director, Treliant Risk Advisors
John P. Carey, Member, Senior Advisory Board, Treliant Risk Advisors
April A. Breslaw, Senior Advisor, Treliant Risk Advisors


It can be challenging to manage the financial, legal, and regulatory risks associated with outsourcing.  And while risk officers may administer a centralized vendor management or third party oversight function, the business lines own the risks.  They know their vendors – what they provide and what strong performance looks like.  But how to ensure an appropriate level of oversight across the organization? 

Treliant will share insights on how to develop and carry out an effective risk management strategy, including the distinction between the oversight provided by a central second line function and what first line business units need to do.  We will discuss these issues in the context of both regulatory expectations and industry best practices.

Finally, Treliant will help you remember the not-so-obvious partners - co-branded card relationships, agent banks, telemarketers, and other relationships that should be risk managed in today’s competitive environment.


1. Why Involving Business Leaders (The 1st Line of Defense) is Critical
2. The Role of the 2nd Line of Defense
3. Remembering the Not- So- Obvious Partners: They Affect Your Customers


1. Role Clarity Between the Lines of Defense
2. Get your Arms Around Your Contracts
3. Help Drive Consistent Approaches Among Different Lines of Business

B. Scott Fisher

Managing Director, Chief Revenue & Strategy Officer, Treliant Risk Advisors

Scott Fisher, Managing Director of Treliant, is a senior financial services executive with a 32-year career in banking, including responsibility for mortgage, retail banking, consumer credit, product management, investments, private banking, commercial banking, network planning, e-commerce, call centers, and operations. He has overseen large-scale mortgage originations, fulfillment, and servicing at major US banks. He has overseen annual originations of $11 billion, a balance sheet of $3 billion in residential mortgages, and a servicing portfolio of $8 billion.

Scott has led multiple mergers and acquisitions from due diligence through integration, as well as variable compensation design and administration, credit policy, and balance sheet/liquidity management. He has significant regulatory relations experience, including state and federal examinations, complaint resolution, and exam remediation. Scott has partnered to build compliance programs in retail banking, brokerage, mortgage, and wealth management from the first-line-of-defense perspective.

At Treliant, Scott counsels clients on sales practices, third-party risk management, mortgage operations, brokerage, and compliance matters. He has a hands-on perspective on the industry, future trends, and emerging risks, enabling him to provide strategic and practical advice to financial services companies on the challenges they face today. Scott also directs Treliant’s strategy and business development and coordinates the firm’s business with affiliated organizations in his operating role of Chief Revenue and Strategy Officer. He is a member of Treliant’s Executive Leadership Team, based in Washington, DC.

Prior to joining Treliant, Scott held senior leadership positions with First Niagara Financial Group and Wachovia National Bank. He is active in financial services trade associations, including the Consumer Bankers Association, American Bankers Association, and Mortgage Bankers Association. He is a graduate of the University of North Carolina at Chapel Hill with a BS in Business Administration.

John P. Carey

Senior Advisory Board Member, Treliant Risk Advisors

John Carey, a Senior Advisory Board Member at Treliant Risk Advisors, is an accomplished banking executive and attorney with a broad mix of business, regulatory, legal, corporate governance, compliance, and management experience in major consumer financial services companies, at a national law firm, and in government service. He is particularly strong in addressing and solving external and regulatory challenges, including enforcement actions and investigations. He also has extensive experience in board governance, having served on numerous bank, community, and non-profit boards.

John recently retired from a 10-year career at Citigroup, where in his last role he served as Member of the Executive Committee and Managing Director at Citi Holdings, the entity within the firm that is responsible for the disposition of businesses that are no longer core to its strategy. He oversaw the legal, compliance, and control issues for the consumer businesses slated for sale or liquidation in South America. Concurrently, he served as Chairman of the Board of Banamex USA (BUSA), a state-chartered institution and Citi subsidiary bank located in Los Angeles, CA.

Further, John was Head of Governance, Regulatory, and External Affairs for Citi’s global consumer bank, where he led the development of effective controls and the oversight of external, regulatory, and operational risks affecting the business. He also managed the interaction among the global consumer businesses and the legal, regulatory, compliance, control, legislative, community relations, and communications functions at Citi. In addition, he served as Chief Administrative Officer (CAO) of Citi North America Consumer Banking and as CAO of Citi Cards.

April Breslaw

Senior Advisor, Treliant Risk Advisors

April Breslaw is a Senior Advisor with Treliant Risk Advisors. She has held multiple leadership positions at federal financial regulatory agencies, including Deputy Assistant Director, Office of Supervision Policy, at the Consumer Financial Protection Bureau (CFPB), which she joined as it was being built in 2010. Her other roles have included Chair of the Consumer Compliance Task Force at the Federal Financial Institutions Examination Council (FFIEC); Associate Director, Compliance Policy and Examinations, at the Federal Deposit Insurance Corporation (FDIC); and Managing Director at the Office of Thrift Supervision (OTS).

April is deeply knowledgeable and well-positioned to assist financial services companies in addressing compliance risks and responding to regulatory, supervisory, and enforcement concerns. She has experience with the range of compliance issues that arise as financial products and services are offered to consumers. She also has heightened insight into how all federal banking agencies view potential Unfair, Deceptive, or Abusive Acts or Practices (UDAAP).  

April’s background provides her with the ability to:      

      Assess compliance management systems and propose options that may increase their effectiveness. These efforts may  reduce the risk of adverse examination findings and enforcement actions by federal regulators;

      Advise firms about how to negotiate an acceptable resolution when compliance management issues or potential violations of consumer financial services law have been raised, as well as recommend efficient ways to carry out measures required by supervisory proceedings, enforcement actions, or private litigation; and

      Alert firms to emerging compliance risks, including the implications of regulatory proposals, guidance, and public statements made by the CFPB and other federal banking agencies about consumer protection issues.

April holds a JD from the George Washington University Law School and a BA with honors from the University of Miami.  

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