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Jake Fowler

Zelle® and the Future of P2P Payments



Matt Wilcox, Senior Vice President, Client Engagement, Fiserv


A lot has happened in a few short years in the world of faster payments. We live in an always-on, real-time, all-the-time world. Real-time payments are here. Fiserv and Zelle® are at the forefront of the payments evolution.

The world is pushing toward a new kind of digital financial services experience. P2P payments are skyrocketing. The market momentum behind Zelle is unprecedented. The adoption of P2P is growing at rates U.S. retail banking has not seen since the rush to launch debit cards in the late ‘80s and early ‘90s. 

Power in a payments network is determined by your connections and the connections of those around you. Size matters. The biggest banks in the US are adopting Zelle as a means to satisfy consumers need for safe, fast P2P payments. Zelle can help financial institutions deliver on consumer expectations for payments at digital speed and compete against the successful new fintech entrants.

Should Zelle have place in your payments strategy? Attend our webinar and find out how your bank can participate in Zelle and real-time payments.


  1. Market landscape for P2P Payments
  2. Consumer expectations for digital speed
  3. An overview of Zelle: the product, and adoption and engagement


  1. Gain an understanding the market environment for P2P payments
  2. Gain a foundation for building a business case for offering real-time payments
  3. Learn what it takes to get on board with Zelle and real-time P2P

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Matt Wilcox

Senior Vice President, Client Engagement and Innovation

Matt Wilcox is the Senior Vice President of Marketing, Client Engagement and Innovation for Fiserv. In this role he guides the holistic market strategy of Fiserv payment solutions, with a focus on those that support digital and emerging payments. Wilcox oversees collaboration opportunities within the financial services industry helping to build digital and payment strategies and product innovations that help drive revenue, client retention, and new client acquisition. 

Prior to joining Fiserv, Matt spent 15 years with Zions Bancorporation serving as Senior Vice President and the Director of Digital Channels and Marketing. During his career, Matt has directed work in emerging technologies, mobile and online banking, payments, social media, and marketing strategies. He is a frequent speaker at industry events and conferences and was recently recognized by Bank Innovation as one of the industry’s top innovators for the second consecutive year.

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