Recorded On: 04/09/2020
PRESENTER(S):
Mindy Hauptman, Partner and Associate Director, Retail Banking, Boston Consulting Group
ABOUT THE WEBINAR:
The webinar will discuss results and implications of primary research recently conducted by BCG to understand the changing nature of customer primacy and relationship banking.
The research addressed the following questions:
THIS WEBINAR WILL COVER:
TOP 3 BENEFITS TO ATTENDEES:
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Mindy Hauptman is an Expert Consultant specializing in Retail Banking. She has over 20 years of financial services experience, focused on product development, product management, distribution strategy, and financial wellness. She also has a deep understanding of consumer research and the fintech arena. Mindy works with banks to accelerate their revenue growth through product and pricing innovation, personalization, salesforce effectiveness, and operating model redesign.
Before joining BCG, she held positions in Marketing, Product Management and Branch Strategy at TD Bank and ran Advisory Services at the Center for Financial Services Innovation.
In her personal life, Mindy enjoys choral singing and crossword puzzles, and is an avid traveler.