CBA Team Contact
This webinar will cover who does what in the RCSA process, including who is responsible and who is accountable.
From the proliferation of fintechs to elevated customer expectations – digital disruption is occurring at every level in the banking industry. The speed with which customers embrace new touchpoints and service models is only getting faster, blindsiding traditional banks that struggle to adapt.
Regardless of where the account opening process begins and ends, convenience and speed play a large role in your customers’ experience and their banking relationship in the long run. In order to improve customers’ account opening experience, banks need to take a multi-channel process approach. Benchmarking and improving your account opening process using data, analytics, and industrial engineering principles can deliver significant benefits – more engaged and loyal customers, more productive bankers, and more efficient and profitable retail delivery.
The panel will explore how continuing consumer dissatisfaction with their digital experience in financial service is being impacted by a convergence of innovation.
Join FICO® Score expert Ethan Dornhelm and mortgage industry expert Tom Parrent as they delve into the latest topics of interest in credit risk scoring.
Just like most banks, companies such as Google, Facebook, and Amazon have collected vast stores of data about consumer financial behavior. The difference is that these companies have unlocked that data to drive meaningful, context-centric customer interactions and build empires.
Is your institution up-to-date on the latest banking trends shaping the industry? Between regulatory changes, technological advances, and changing account holder behaviors, it can be hard for a financial institution to stay on top of industry advancements and most importantly, how they impact the business and the account holder.
The consumer deposit market is showing signs of heating up—balance attrition, particularly in higher-rate accounts, has spiked since the first quarter, and many banks are now seeing declines in their savings portfolio for the first time since the mid-2000s.
Join Zoot Enterprises and industry-leading data providers Equifax, LexisNexis and Nova Credit for a discussion about how you can use traditional, alternative and emerging data to make the best credit decisions for your bank and your customers.
Learn how you can benefit from using big data and artificial intelligence
Real-time payments are here and proving to be a smart, efficient way for consumers and businesses to conduct transactions at any time, over any channel.
Both banks and nonbanks, continue to be challenged by regulators to effectively identify Compliance Management System (“CMS”) roles and responsibilities within the three lines of defense.
Attend this webcast for new insight into inbound events, their impact on account holders and your organization, and the key components of strong customer service strategy.
In today’s highly competitive environment growing households and core deposits is more important for financial institutions than ever, but how can you ensure your next campaign is as targeted – and successful – as possible?
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