Growing consumer lending in uncertain times: the hidden $350 Billion opportunity in auto refinance

Recorded On: 08/25/2020

PRESENTER(S):

Rob Perrelli, Senior Vice President, Head of Product, Consumer Lending, TCF Bank

Jeff Keltner, Senior Vice President of Business Development, Upstart

Angie Tuglus, Strategic Advisor & former financial services executive

ABOUT THE WEBINAR:

When the pandemic hit, most banks drastically slowed their consumer lending programs. With no clear end in sight, banks are now looking for alternative growth options while effectively managing risk.

With over $1 Trillion in outstanding auto loans across millions of consumers and 57% of consumers seeking ways to reduce expenses, modern auto refinancing programs represent a significant, untapped opportunity.

How can banks tap into this massive opportunity to accelerate growth and acquire and delight new customers? What are the 5 key factors that banks must get right in order to deliver efficient, seamless auto refinance experiences with lower rates?

Join our panel of experts to:

Hear from TCF Bank and a former industry executive on the opportunity and approach in auto refinancing.
See how new auto refinance decisioning models perform and deliver better pricing at lower risk than traditional methods.
Learn how banks can use new loan decisioning, auto risk and underwriting models to accelerate growth.

THIS WEBINAR WILL COVER:

How banks can tap into the massive auto refinance opportunity to accelerate growth and acquire and delight new customers.
5 key factors that banks must get right in order to deliver efficient, seamless auto refinance experiences with lower rates.
Expert data, analysis and insights into modernizing consumer lending to meet rising consumer expectations.

TOP 3 BENEFITS TO ATTENDEES:

Hear from industry executives on the opportunity and approach in auto refinancing.
See how new auto refinance decisioning models perform and deliver better pricing at lower risk than traditional methods.
Learn how banks can use new loan decisioning, auto risk and underwriting models to accelerate growth.

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Jeff Keltner

Senior Vice President of Business Development, Upstart

Jeff Keltner is the senior vice president of business development at Upstart. With Upstart, banks and other lenders can leverage Upstart's AI platform in the form of a white-labeled lending application to power their own lending programs. Jeff joined Upstart after spending 6 years at Google. He launched and built the Google Apps for Education business, growing market share from zero to almost 70% in its first four years. Jeff spearheaded marketing efforts for Google Apps in Global 2000 accounts and led sales, business development, and go-to-market strategy for the launch of Chrome devices in the education and enterprise sectors. He spent several years in direct sales at IBM, always exceeding quota, and was a founding engineer and lead UI developer at SSB Technologies. Jeff holds a BS in Computer Systems Engineering from Stanford University.

Angie Tuglus

Strategic Advisor & former financial services executive

Angie Tuglus is a former financial services executive with deep experience in the auto industry. She is an expert in building and transforming businesses, from technology to culture change.

She began her career in technology startups, building new businesses, and then later applied her passion for transformation in large corporations undergoing major change, including Ford Motor Company, GMAC, and Ally Financial. She has held executive roles including CIO, EVP of Product & Project Delivery, and COO. As COO for Ally Insurance, Tuglus led all core operational functions such as Contract Administration, Claims, Payments, Loss Control, and Collections.

Tuglus has recently returned to her entrepreneurial roots. She serves as a strategic advisor to forward-thinking companies and is writing a book to share how to successfully navigate the complex challenge of business transformation.

She holds a BS in Materials Engineering from Northwestern University and an MBA from Duke University.

Rob Perrelli

SVP, Head of Product, Consumer Lending, TCF Bank

Robert Perrelli is the SVP and Head of Product for the Consumer Lending organization within TCF Bank, a $47B bank in total assets and a top 10 deposit market share in the Midwest. Robert joined TCF in 2009 and has played a variety of creative and strategic roles throughout his tenure. Perrelli led strategy and its digital revolution at Inventory Finance and delivered on strategic purpose within the Consumer Bank to drive overall growth and retention. Recently, he also launched TCF’s first- ever fintech partnership in the consumer lending space. Prior to TCF, Robert worked at the National Restaurant Association and Allstate Financial. Robert holds both his undergraduate and master’s degrees in Finance and Strategy from DePaul University where he continues to stay involved on its board for the Coleman Entrepreneurship Center. He and his family currently reside in the Chicago area and enjoy visiting family in Europe when on break.