CBA Webinars

CBA Team Contact

Jake Fowler
jfowler@consumerbankers.com
202-552-6377

Flexible Liquidity Solutions Build Loyalty

Includes a Live Event on 12/03/2020 at 12:00 PM (EST)

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PRESENTER(S):

Jeff Burton, Product Line Manager, Financial & Risk Management Solutions

ABOUT THE WEBINAR:

Consumers need for immediate access to short-term, small-dollar loans goes beyond crisis situations as we recently learned from our 2020 Emergency Funds Survey. 

When it comes to affordable short-term loans, bank loyalty seems to take a back seat with 84% of respondents saying they would be willing to open an account with another bank that provided short-term, small-dollar loan, and 26% saying they would switch banks to gain access to the funds. It appears that loyalty follows liquidity and if financial institutions fail to act, they run the risk of losing existing customers.

Join our webinar for highlights from the 2020 Emergency Funds Survey conducted by SmartBrief on behalf of Fiserv.  Leverage insights into consumer behavior, and be ready with affordable liquidity options, at a time and point your customers need them.

THIS WEBINAR WILL COVER:

  1. 2020 Emergency Funds Survey Results
  2. Additional Third Party Research on Small Dollar Lending
  3. Strategic Planning for 2021 and Beyond

TOP 3 BENEFITS TO ATTENDEES:

  1. Insights to Consumer Behavior 
  2. Reasons to Act Now with Liquidity Solutions  
  3. Considerations for Proactive and Reactive Liquidity Options 

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Jeffrey Burton

Product Line Manager, Fiserv

Jeff has over 30 years of banking experience and has been with Fiserv since 2001.  He is currently a Product Line Manager within Fiserv’s Financial Risk Management Solutions Division, leading deposit liquidity solutions including overdraft management, deposit availability and small dollar lending.  In this role, Jeff works closely with bank executives with various functional backgrounds including product, finance, legal, compliance and technology to deliver solutions to help financial institutions meet the liquidity needs of their clients.  

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Webinar
12/03/2020 at 12:00 PM (EST)   |  60 minutes
12/03/2020 at 12:00 PM (EST)   |  60 minutes