CBA Team Contact
Andy Schmidt, VP Retail Banking, CGI
ABOUT THE WEBINAR:
This is the fifth year of CGI’s annual retail banking survey which asks consumers how they feel about their banks and the services they are provided. This year, consumers from 10 countries were involved across North America, Europe, and Asia, providing a few surprise results and trends which included responses on topics ranging from loyalty, rewards, and online banking to new questions on AI and the role it can play in the retail bank.
Join Andy Schmidt, as he dives into the results and looks at the implications of this year’s survey for banks seeking to navigate and secure their place in the new world of open, digital banking and the consumer preferences that banks will need to address.
THIS WEBINAR WILL COVER:
TOP 3 BENEFITS TO ATTENDEES:
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Andy has over 25 years of financial services experience as a banker, consultant, and analyst at Bank of America, EY, and Gartner - guiding banks, vendors, and start-ups in making key business and technology decisions. His primary expertise spans current and emerging payments types, anti-money laundering (AML), Know Your Customer (KYC), and onboarding, with additional expertise in product and market strategy, innovation, data, mergers and acquisitions, and translating complex technologies into straightforward business opportunities.