CBA Webinars

CBA Team Contact

Jake Fowler

How to Close Branches and Drive Deposit Growth



Andrew Hovet, Director - Network Transformation, Novantas

Olivia Lui, Principal - Digital First Banking, Novantas


With a third rate cut so far this year, margins are compressing, and you know the CFO will be calling for more branch closures. But with all the obvious closures behind you, what do you do next?

Join Novantas experts for an in-depth discussion on how to identify the next set of branches to close. In this webinar, we’ll review the trade-offs a bank needs to evaluate when deciding which branches to close, as well as the re-investments necessary to retain customers and drive deposit growth.


  1. The most important metrics to evaluate when considering branch closures
  2. The importance of speed when making these decisions. For instance, every month saved in closing a set of 10 branches is worth over $250k in OpEx savings
  3. How to re-invest the savings to drive customer and deposit growth

Have you created an account yet? If you haven't logged in to the CBA registration site before, please click the Create Account button to set up your profile.  This allows the site to recommend programs of interest to you.

Andrew Hovet

Director, Network Transformation at Novantas

Andrew has more than 25 years of experience in the financial services industry working for both banks and advisory firms. At Novantas, Andrew assists clients with their distribution network challenges – balancing the traditional focus on physical distribution with the importance of leading digital capabilities in the face of changing customer preferences. Additionally, Andrew helps clients define and execute strategies to optimize their sales performance.  Andrew has a B.S. in Applied and Engineering Physics from Cornell University.

Olivia Lui

Principal, Digital First Banking at Novatas

Olivia has more than 10 years of experience leading strategy and execution to accelerate revenue growth. Her primary areas of focus include value proposition and product innovation. She has led multiple growth initiatives for North American banks through driving brand distinctiveness and innovative product development. She also has extensive experience in developing and launching new brands and products in North America, Europe, and Asia. Olivia holds a B.S. in Economics and Industrial Engineering from Northwestern University.


12/05/2019 at 2:00 PM (EST)  |  60 minutes
12/05/2019 at 2:00 PM (EST)  |  60 minutes Please click the button to the right to join the webinar.