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Jake Fowler

Navigating Through the New Age of Know Your Customer (KYC)



Li Mao,  Product Manager, Fraud and Regulatory Compliance - Experian

Carl Stronach, Sr. Product Manager, New Product Development - Experian 

Stephen Weber, Innovation Manager - Experian 


The process of completely understanding a business today is often a complex and broken process for many banks and financial institutions. The traditional strategy of acquiring more data and more resources to address KYC is not enough to meet the increasing number of regulations; it is not enough to address new KYC regulations without impacting the customer experience.  

So how can organizations today equip themselves with the right processes and strategies to streamline KYC while maintaining a seamless and positive customer experience? In this webinar, we’ll walk through KYC trends that are top of mind for banks and financial institutions, share relevant ideas on how you can approach addressing those trends, and touch on strategies you can leverage to streamline the KYC process.    


  1. Current KYC trends and challenges that banks and financial institutions are facing.  
  2. Relevant ideas on how you can approach addressing upcoming trends and challenges.
  3. Best practices on how you might consider streamlining the KYC process. 



  1. With Experian’s unique opportunity to work with the nation’s top banks and FI’s, get an exclusive view into the KYC trends that we’re seeing surface. 
  2. Actionable examples on how you and your organization can take a lean-start up approach to addressing KYC.
  3. Gain insights into new technologies that may help you streamline and automate your KYC processes.  

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Li Mao

Product Manager, Fraud and Regulatory Compliance, Experian

Li Mao is a Product Manager for Experian Business Information Services. Li is passionate about helping businesses establish relationships with other legitimate businesses using solutions that can detect fraudsters before they make significant impact to the bottom line. 

Li holds a Bachelor’s degree from University of California, Riverside. Prior to joining Experian in 2016, Li led product development for a Software as a Service start-up, focused on helping marketers create dynamic 1:1 offers using digital identity information. 

Carl Stronach

Sr. Product Manager, New Product Development, Experian

Carl Stronach is a Product Manager for the Experian API Developer Portal, where he is focused on exposing Experian’s Business Information to developers so that they can integrate Experian data directly into their applications – fostering innovation and growth. In addition to adding traditional Experian data like trades and public records to the API portal, Carl is working to develop new products based on alternative data sources that can be used to help credit management professionals make better, faster decisions.

Prior to joining Experian in 2014, Carl attend the University of California, Irvine for his MBA, and prior to that spent 6 years in New York City as General Manager of an education startup called Musika, where he led the company’s national expansion.

Stephen Weber

Innovation Manager, Experian

Stephen Weber is an award-winning innovator that pushes the boundaries in every industry he has worked in. As Experian’s “Mad Scientist”, Stephen constantly explores emerging processes and technologies to discover new possibilities for customers across multiple functions and industries. 


09/12/2019 at 1:00 PM (EDT)  |  Recorded On: 09/13/2019
09/12/2019 at 1:00 PM (EDT)  |  Recorded On: 09/13/2019 Please click the button to the right to join the webinar.