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Jake Fowler

Next Level ROI: Extending Digitization to Your Customer Agreements



Mary Ellen Power, VP of Marketing, OneSpan

François Leblanc, Director of Technical Sales, OneSpan


From onboarding a new employee to completing a contract, there are thousands of processes and agreements within your organization, whether you represent a retail or commercial bank, credit union, or other financial institution. Chances are, your organization is already using e-signatures and other digital technologies to automate some of your processes – but as you realize productivity benefits from your digitization efforts, there is an opportunity to take the lessons learned and apply them to improving customer experiences, especially across digital channels. How do you leverage this progress, jump to the next level, and extend the benefits to every business line, channel, and area of your organization?

In this webinar, we’ll explain how to get maximum ROI from your initial investment in automating your agreements and contracts.


  1. Low adoption in digital channels – how to solve KYC requirements with digital identity verification solutions
  2. Building an omnichannel experience – how to extend e-capabilities like e-signatures across the branch and call center    
  3. Mobile or native apps – how to balance security and ease of use for the best customer experience

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Mary Ellen Power

VP of Marketing, OneSpan

Mary Ellen Power is OneSpan’s VP of Marketing and has over 25 years of experience in marketing for technology companies. She is responsible for branding, lead generation, product and partner marketing and has led the successful re-branding of OneSpan’s e-signature platform, OneSpan Sign. With more than 15 years in the e-signature market, Mary Ellen has become a subject matter expert focusing on business value justification, customer adoption and success, and has helped guide the company to recognition as a top leader in these areas. 

François Leblanc

Director of Technical Sales, OneSpan

François Leblanc is the Director of Technical Sales for OneSpan North America. Francois Leblanc is a OneSpan veteran having been with the company for 20 years. In the position of Director of Technical Sales, Francois and his team work closely with customers to help document the technical, business and legal requirements of a solution, identify and prioritize target applications, and map out a strategic enterprise e-signature plan. François has worn several hats since he joined OneSpan, including director of professional services, director of solutions architecture and director of solutions marketing. François graduated from Concordia University in Computer Engineering. 


05/30/2019 at 2:00 PM (EDT)  |  Recorded On: 06/12/2019
05/30/2019 at 2:00 PM (EDT)  |  Recorded On: 06/12/2019 Please click the button to the right to join the webinar.