CBA Team Contact
ABOUT THE WEBINAR:
Today’s consumer banks are striving to create world-class digital experiences to meet changing customer demands and offset disruption. Experiences must be simple and intuitive and address needs across every touchpoint, channel, and device. Success requires more than technology alone. Leaders must combine both art and science—blending human empathy with data-driven insights—to build experiences that raise the bar for excellence.
THIS WEBINAR WILL COVER:
TOP 3 BENEFITS TO ATTENDEES:
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Raja is a leader in Genpact’s Banking & Capital Markets Transformation Services practice and is responsible for driving Genpact's global efforts to become a trusted digital transformation services provider and thought leader within the consumer banking industry. He has 25 years of experience in developing and executing revenue generating and cost containment strategies for top-tier financial services
Michelle Palomera is a leader in Genpact’s customer and digital experience practice for banking and capital markets. She has over 20 years of experience in technology and consulting in the financial services industry, with a focus on customer and digital experience. Michelle has worked with numerous global firms on strategic efforts over the years across all major segments of financial services.