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Jake Fowler

The Business Case for Real-Time P2P Payments


PRESENTER(S): Matt Wilcox


Consumers expect their financial institution to deliver capabilities that align to the digital way they live today. Immediate gratification is the new normal. Real-time and P2P payments have moved from a nice-to-have to a customer expectation.

Financial institutions that are considering a move to real-time and P2P payments need an innovative mindset and a clear view of what drives digital P2P economics. Making a case for investment in real-time payment solutions is still largely driven by a return on investment calculation. However, it involves addressing more complex questions.

Join this webinar where we’ll take a look at the real-time payments landscape and discuss the business case for moving to real-time P2P payments.


1. Real-time payments market landscape

2. Consumer expectations around payment speed

3. The business case for real-time P2P payments and Zelle®


1. Understand the latest on real-time payments and consumer expectations in the US

2.  An objective look at real-time and P2P adoption in the US

3. Gain tips on making a business case for real-time P2P at your institution

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Matt Wilcox

Senior Vice President, Client Engagement and Innovation

Matt Wilcox is the Senior Vice President of Marketing, Client Engagement and Innovation for Fiserv. In this role he guides the holistic market strategy of Fiserv payment solutions, with a focus on those that support digital and emerging payments. Wilcox oversees collaboration opportunities within the financial services industry helping to build digital and payment strategies and product innovations that help drive revenue, client retention, and new client acquisition. 

Prior to joining Fiserv, Matt spent 15 years with Zions Bancorporation serving as Senior Vice President and the Director of Digital Channels and Marketing. During his career, Matt has directed work in emerging technologies, mobile and online banking, payments, social media, and marketing strategies. He is a frequent speaker at industry events and conferences and was recently recognized by Bank Innovation as one of the industry’s top innovators for the second consecutive year.


07/17/2019 at 12:00 PM (EDT)  |  Recorded On: 07/19/2019
07/17/2019 at 12:00 PM (EDT)  |  Recorded On: 07/19/2019 Please click the button to the right to join the webinar.